Privacy Policy
Aquenza Systems respects the privacy of individuals and organisations who interact with our website and services. This Privacy Policy explains how information is collected, used, and protected when you use www.aquenza.com.au.
1. Information We Collect
We may collect information when you:
- submit a contact form
- upload project drawings, specifications, or bills of materials
- request a quotation
- communicate with us by email or phone
This information may include:
- your name
- company name
- job title
- phone number
- email address
- project details
- drawings, specifications, and related documentation
2. How We Use Information
Information provided through the website may be used to:
- respond to enquiries
- review project requirements
- prepare supply quotations
- coordinate preliminary specification alignment review
- communicate regarding supply options, lead times, and documentation
3. Confidentiality of Project Information
Project drawings, bills of materials, and related information submitted to Aquenza Systems are treated as confidential and used only for the purpose of responding to your enquiry and coordinating potential supply requirements.
We do not sell, rent, or trade personal or project information to third parties.
Information may be shared only where reasonably required to assess supply capability, documentation, or delivery options in connection with a specific enquiry.
4. Website Analytics and Technical Data
Our website may collect limited technical information such as browser type, device type, pages visited, and approximate usage data for website performance and analytics purposes. This information does not generally identify individual users personally.
5. Data Security
Aquenza Systems takes reasonable administrative and technical steps to protect information submitted through the website from unauthorised access, misuse, or disclosure. However, no online platform or transmission method can be guaranteed completely secure.
6. Third-Party Services
Our website may use third-party service providers for website hosting, analytics, form processing, file handling, or business communications. Those providers may process information in accordance with their own terms and privacy policies.
7. Access and Corrections
If you believe that any personal information we hold is inaccurate or incomplete, you may request correction by contacting us.
8. Changes to this Policy
Aquenza Systems may update this Privacy Policy from time to time. Any revised version will be posted on this website.
9. Contact
For privacy-related enquiries, please contact:
info@aquenza.com.au